On 27.9.2013 we bought a vehicle and signed a debit order. When payment was due we got an sms saying that our account is in arears and we need to do a manual payment. We did that. We then received a call from someone saying that the debit order would now become effective. I also send a copy of our ...
Great service from Jackie in Customer Care @ the Cape Town centre - friendly, knowledgeable, helpful. Usually I cringe to phone call centres, but this time was a pleasure. ...
I am Retrenched from the 18 Sept 2013. I went to the bank explain what is going on and why I cant pay my Loan the consultant send it of to the Insurance Department. The Insurance is for Death & Disability, Dread Disease I understand that the cant help me but i mean I am with out a work what ...
Trying to query what is going on between my credit card and debit account as the branch says one thing and the useless individual from the call centre is saying another! She was disgustingly rude! ...
On 06 December i contacted the Standard Bank Call centre to assist me with a query, i was on the line for 20 mins and went through 4 different consultants, none of whom were able to assist me. I ended the call and called again twice and i was still not assisted! Each time a consultant said that ...
Good day its been weeks and weeks. we were told to collect our cards, so we went to collect our cards and only my husbands card was ready... they "forgot" to follow up on my card! they then said will take 3days to come and they will phone us when it arrives... We are still waiting for my ...