My Husband passed away 2 years ago, I have been trying since then to get our homeloan changed to my name without any success. I have been paying the bond since 1997, I have never short paid or missed a payment. I eventually called the deceased estates department and spoke to a very helpful polite ...
I went to the branch Yesterday (21 January) to reinstate my credit card. After 30 minutes they told me to phone card division. I got back to the office phoned card division only to be told I need to apply back in the branch!! A call I made from my cellphone, which cost me money as I had to hold for ...
My geyser burst on 12 January 2013, the insurer repaired it only the next day after many phone calls with different contractors, most of which treated the urgency with disinterest and arrogance. The contractor demanded the access in cash only, which to my surprise was not R550 as per my contract ...
My husband and I are venturing on the daunting task of looking for a home. We have gone through the pre approval and signed an OTP on the 7th January. We e mailed all our documents and phoned home loans continuously to check the status of our application. We contacted the home loans (After being ...
Why do I stay loyal to this bank. I don't know but I have for some thirty years. Five years ago thanks to Standard Bank we lost everything our business our house (which had been paid off before). In order to cover our debts we had to sell our house which we had taken a bond out on to start out ...
Yesterday I made an EFT through the Standard Bank internet banking channel. When I got the mail confirming the transaction, the bank was down incorrectly. Assuming the mistake was mine I sent an email to the help desk explaining the error. Having not had a reply by morning I called the customer ...