This is the second time I have to complain before I can get service!!! I lost my card about three weeks ago, I went into one of the branches to get it replaced. I got a new card and was advised to change my pin. I did that. Upon trying to withdraw. I was advised that it would take 24 hours but they ...
I HAVE CONSULTED WITH THE STANDARD BANK CALL CENTRE AND THE BRAAMFONTEIN BRANCH ABOUT MY PHONE NOTIFYING ME WITH ANY TRANSACTIONS TAKING PLACE IN MY ACCOUNT UNTIL THIS DAY NOTHING HAS HAPPENED. I HAVE CONSULTED THEM MORE THAN EIGHT TIMES. LAST YEAR DECEMBER 2012 OCCURED IN MY ACCOUNT MY MONEY WAS ...
I want to Parktown branch to sort out my internet & cellphone banking as my OTP where not coming to my mobile, the consultant assisting me than updated it and today when i wanted to make a payment, NO OTP came to me cellphone. This is time consuming going to the branch always. Cant belive you ...
For the past two weeks I have tried to get answers from standard bank Home loans regarding pre-payments into my home loan with absolute no success! Not one of the stories from several call centre agents are the same and I am sent from one department to the next and back and forth. If calls are ...
I would like to compliment Sita Shongoe at the enquiries counter at Standard Bank Greenstone, she helped me this morning after my handbag had been snatched in a smash and grab, with getting my cards sorted, what a pleasure to deal with such a lovely caring young lady. Hope you appreciate employees ...
I have a personal loan with Standard bank that has been debited every month. They debited my account in December 2012 which was correct, then another debit went off on the 04/January 2013 I then called the call centre and spoke to a Genevieve who informed me that the reason therefore is the date ...