Last year i received a sms stating i had to fica or else my account would be frozen, like everyone else i did this. account fine. today i received another sms saying i have to fica!!! has this now become a yearly thing where we have to fica every year??? very annoyed with standard bank as i just ...
There are constant various debit orders on my account (every month since October 2011). Blocking the debits often does not work, Secure Messages sent to the branch are mostly ignored. I elevated the problem to my personal banker - no response at all. Emailed the Prestige Banking helpdesk numerous ...
We have submitted a claim with Standard Bank Insurance on 21 January 2013 with consultant Samantha Ramisur. She advised us that our claim might be rejected but she will forward it to her supervisors and contact us within 2 working days to tell us the outcome of claim. If there should be a payout it ...
We deposited a cheque on 19/02/2013, requested special clearance on the cheque. Have been charged R95.00. The teller never told us that it takes 5 working days. Firstly the cheque deposited was a standard bank to standard bank cheque! We call the call centre and are told that we need to go to the ...
When I got married I was told that I need to go into a branch to take my marriage certificate to change my name. I did this almost 2 years ago - I took time off work to stand in a long queue and yet their system still reflects my maiden name and therefore so does my new card that was issued 2 ...
On the 01st of feb I tried to draw cash at an fnb atm, the machine then returned my card with a slip stating" we cannot assist you now as their is a problem with your financial institution" noting at this stage that no cash was received! I didn't get an sms stating that any cash was ...