I recently applied and received a readvance on a home loan I have with Standard Bank. The monthly repayment for the loan is scheduled for the 15th of every month. On the 15th of February my account was debited with over a R101, 000!!! I phoned the home loans call centre on 18 February to inform ...
I contacted Homeloans to arrange cancellation of a cession on a policy and replace the policy with a new policy. I was told what do do to make the arrangements which I followed to the letter. When I called to follow up I was told something completely different. When I tried to deal with the email ...
On the 01st February 2013 I reported a complaint and requested a refund with ABSA and Standard Bank. It took ABSA 3 working days, with security checks and providing contact details for the consultant assigned to my case to resolve the matter. No wonder Amanda at Standard Bank cannot provide a phone ...
Good day Lydia Jonhson, I address this complaint to you as Loriena is reporting to you. At 10h28 on 26/2/13 I get a call from Loriena (Call Centre) in connection with a Credit Card. Firstly when I answered my phone, she took a while to respond, after several times of saying "hello" she ...
I have reported to standard bank that MS MPYANA cell number is not correct for about the 5th time now! As this customers outstanding debt sms's are coming to me and not going to the correct Customer. Still i get sms's for this customers account - WHY? I am not happy about this as this is my ...
On the 08/02 I used FNB ATM at 1 First Place, Simmonds and Kerk to withdraw R350 using my credit card but the ATM confirmed that it cant process my request. I crossed over to 2 First Place and withdrawn the R350 and this was successfull. When I got to my desk I discovered that my balance decreased ...