On 26 February I placed a complaint on "hellopeter". Patricia Huma responded next day stating that this was not the type of service they want to provided their customers and would escalate a senior consultant in my area to contact me. Well, five days later nobody has as yet contacted me. ...
I have applied and sent through all my documentation for a consolidation loan on the 15th of January 2013. Every time I call through I have to wait minimum 20minutes for a consultant to answer and when they do they answer they inform me that I need to wait to hear from the bank. The initial process ...
I have a saving and cheque card and with them and i have report that my card is giving a problem and the lady assist very well and told me my card is OK oh no and i reported this matter to this manage who never gave me time but instead she gave a white client as if i was not there the only thing ...
I deposited money into my account on the cardless service atm-like machines on a friday. Immidiately the cash reflected in my account and i got a reciept from the machine. Two days later this amount is not reflecting and there is nobody who can do anything about this. I have called general banking, ...
I signed surety about more than 5 years ago for someone. Now all of a sudden i'm receiving 2 SMS each day where they are saying payment has not been met. I'm not even in contact with the people anymore, so i don't know what you are trying to achieve, plus I've sent you documents id's and signatures ...
When will banks learn that if they don't communicate with their customers, and just increase fees (or change fee limits) without advising their clients, their customers will leave them. The sad thing is that they are so blase about it - and again, we are left feeling frustrated as there is nothing ...