I am utterly disgusted at the LACK of customer service from such a big institution and one I have supported since the tender age of 18. I sent an email with details which you require in order to pay out monies DUE TO ME on the 4th of Feb (no acknowledgement and no response). Then I sent another ...
I just want to thank Standard Bank, especially Nazeera for her friendly and sufficient assistance. I thought it would be a dark month for me, but I was wrong. Nazeera managed to sort me out in no time. Fast, sufficient friendly service. Thank you Suritha ...
I enquired about the possibility of taking a break from our Home Loan payments roughly in July 2012. The relevant documents were faxed to me, but as our financial position improved shortly after, I never completed these documents and never sent them back, therefor not officially requesting any ...
I use internet banking. Recently added 2 beneficiaries to repeat payments. This month one beneficiary was not paid. The bank says it is because I have exceeded my EFT limit. But the reason I've added beneficiaries on repeat payment is to make my life easier and not to phone the bank every time to ...
We purchased a house on the Standard Bank my roof website MR23650 We paid the deposit and was very proactive in helping the process along. As first time buyers we wanted to apply for a jump start loan (not granted still awaiting response only 90% loan) In the process of getting access to the ...
A claim was put in against leaking pipes between the kitchen and bathroom wall. 1st Contractor was sent out to access on a Friday and he was told verbally by Standard bank that they would pay us a certain amount as it would cost Standard Bank too much. We then went ahead and got our own plumber to ...