The response I received when I first placed my complaint on the 30 January 2013. Hello J. Caetano, Thank you for bringing this to our attention. We have escalated your concerns to management they would be in a position to address the breakdown in service you have experienced, and would be in a ...
On the 4th February i logged a call to reverse interest. Bayside branh says i needed to call customer assist, customer assist says i need to ask the branch. I requested a copy of contract, 2 weeks later, the incorrect contract was sent. I then requested the correct one, which they cannot find as it ...
Hi I am fed up with the service we getting from Standard bank. We have applied for a garage card for over a month and not only have we not received the card but they do not BOTHER to communicate or update us. Our business is suffering as a result and we fed up with the poor service. We sent ...
What shock and horror to be telephoned by one of Anthony Richards & Associates 'ladies' - who are all known as 'Mrs... so & so, on behalf of Standard Bank who had 'handed over' my sister's current account to them for collection. She is overseas - a fact well known to SB - & I have POA ...
I have the rental car option on my policy and my car is currently atthe panelbeaters and I had a rental car for the first two weeks. I advised that would need a rental car for at least three weeks and was told to phone before the time was up to extend the rental. I called knowledge Friday 15 march ...
I needed to upgrade my student account to a current account, which they assisted me with. Not fully explaining the various details involved and the person who helped me was more interested in gainging my sympathy for her illness rather than explaining the account to me. Needless to say in order to ...