No response from 2 claims reported last year. Reported to ombudsman in Nov. She contacted me in Jan, promised to send accessor. She was appalled on our behalf in Feb when we reported still no response. Have left messages on her answering machine but have had no response. We are left with a broken ...
I'd like to commend the private banking ladies at Eastgate for their excellent service! Sandra Singh and Elise Plaatjies consistently outperform on delivering the best customer experience one could hope for. In the last few years they have willingly and courteously assisted me in resolving queries ...
No call from vehicle finance department?. just we went and issued summon?.. nice customer service .?. best bank ever? ...
I went into the Karaglen Branch (Edenvale) of Standard Bank to make some minor changes to my account. It ended up taking about 2 1/2 hours - to do what had just taken me about 10 minutes to do at Absa. I went away thinking that that was by far the worst branch of any bank I'd ever been into in ...
My credit card was settled with STD Bank in January 2012. I then contact Bonisile Khoza via email in October 2012 to send me a paid up letter and also to update the correct payment and account status with relevant bureau services. I've received recent credit report on the 9 April 2013 from Experian ...
After living in Johannesburg for a number of years and being serviced by the Priority Suite of Standard Bank in Sandton, we relocated to Newcastle thirteen years ago. Standard Bank in Newcastle did not have any Priority Suite/prestige bankers so I was back to phoning call centres to try to get ...