Yes this is my second post, but do you think anyone has bothered to phone me after my first post... NO. I cannot believe that a financial institution with a motto of#movingforward would continuously act in a way completely contradictory to that. Further to that, employ people in their call centres ...
I called the call centre 0860123100 today at 08:15 wanting to load a beneficiary on my money market acc. I do not have internet/telephone/cellpnone banking. I spoke to Deli and she told me that if I go through to the automated system and it asks for a CS Pin I should just enter my ATM pin and it ...
I cannot believe you guys took away the functionality of being able to call our business relationship manager. It is such an inconvenience, What happens if I want to quickly ask the relationship manager something? email her and wait a few hours for a response, where in the past you could just pick ...
On Saturday 6 April 2013 I go to Standard bank The Grove to fetch my Credit Card. After waiting in line for almost 20 minutes I get to the lady at enquiries, Crystal just to hear that my card is on their list and has been received but is no where to be found. She walks to almost everyone and looks ...
I went to the ATM in Fordsburg at 16:30 this afternoon and the guard told me not to put my card into any of the machines because they would swallow the card. I decided to go to the place I wanted to pay and, when they swipped my card, the transaction was declined. I went to another STD ATM and it ...
I had a loan with Standard Bank that went into arrears, because I did not work for 5 months. I still continued to pay my account although a little late every month. Round about the time I started working again, Standard Bank then cancelled my debit order (payment instruction) which resulted in my ...