The Internet service provided by smart village is at an extremely escalated price for a service that doesn't operate more than 4 days per week. They are happy to take a customers money and promise a service but when it comes time for them to deliver the service they are full of excuses as to why ...
Despite the fact that I never utilized their services, I put up with continuous SMS service notifications as I lived in a block where Smart Village was the monopoly ISP. Let me repeat here that I WAS NEVER A CUSTOMER, yet got spammed with SMS's indicating when services were interrupted. The ...
I have been a customer, in a block where we have no choice which internet provider to use, for 3 months. For 2 of those 3 months, I have had interruptions, issues etc. First it was settings on the phone, then we lost power and the internet settings had to be reset, then the phone wouldn't work when ...
Absolutely a money making scheme from this so-called service provider. They are the only option we are allowed to use in terms of fixed telephone lines and adsl yet, in order to use them, I am still forced to pay a ridiculous activation fee even though no effort is required on their part to have an ...
I have reported a fault on the Smart Village communal DSTV service in Southdowns Estate (Lofts South Unit 8) (over 2 weeks ago). I cannot receive some of the DSTV channels (including the main channel 101). After calling the contact centre and reporting the problem at least 5 times, nothing has been ...
Last year internet connectivity was lost for two weeks when SV equipment was damaged. They said that they were very busy and would attend to the problem when their technical staff could get to it. It took two weeks, during which our tenants had no internet connectivity. We have received no ...