I see I'm not the only one reporting this issue. I stopped using their services when I moved, in March of 2013 but I am still receiving constant "service problem" updates. I don't care about your services and constant messaging as I no longer use the service. Be very wary when handing ...
I live in a housing estate which has communications provided exclusively by Smart Village. Unfortunately, they have an effective monopoly and provide bad technical service. I have a 4 Mb line which is consistently running at about 1/10 of that speed. Attempting to communicate with their call centre ...
Being forced to use Smart Village's service at Waterfall I have now been waiting 15 working days for feedback, just on my application. No TV. No Internet. Forbidden to install a satellite dish, I wonder if Smart Village will pay my DSTV bill this month? This does not bode well for our relationship ...
I cannot believe i have resorted to this, after 4 months of trying everything humanly possible to get Smart village to rectify and or explain the reason for the complete lack of service delivery! I dont know what more to do. Our Wireless Internet Service is managed by Smart Village in Century City. ...
On Sunday afternoon, certain residents were left without television or Internet access. Upon phoning the call center, the technician informed us that the fibre optic cables were damaged and would be repaired by Monday morning. Monday morning came and still nothing was working. The call center then ...
I've been a SmartVilage customer for a year - we have no choice at Waterfall - and honestly, SmartVillage's service is a good reason to seriously consider not investing in a home at Waterfall Estate. It's that bad. If you care at all about internet or TV access you should think twice about moving ...