The kind of service for which we are forced to pay (there is no alternative ADSL service) is simply ridiculous! I have been frustrated with Smart Village now for the better part of three years and remain amazed by how shocking the service afforded paying customers is. I have today received invoices ...
Upload of data via website works excellent. Data is immediately available. Great technology. Thanks ...
Trying to phone Smart Village to get them to come and in install the line that Telkom tagged in our hotel's basement. All that needs to happen is Smart Village needs to connect the line from the basement to our office suite. The wires are already there! 12 MARCH - 1st call - phoned Smart Village ...
I have been living in Jackal Creek for 3.5 weeks now, and from what I see I should get use to not having internet. I understand there will be problems from time to time, but after emailing them and leaving voice messages and then not getting any feedback after 12 hours is where I draw the line. I ...
You know, bad service is one thing, but when a company has a monopoly and you have no other choices, it's almost like there's nothing you can do. You complain but they don't care, and why should they? What are you going to do, go to someone else? There should be laws in place protecting us against ...
Within Xanadu Nature Estate Smart Village is the preferred Internet Service Provider. To buy additional data is a nightmare. Firstly the electronic way of topping up is not trust worthy. Once topped up on a Thursday which did not work and no support on weekend in this regard. So whole weekend ...