The call centre can never just take your call. they are always receiving high call volumes and don't bother leaving messages no one calls back. Parcel is stuck at customs because of a problem with their system not picking up payments. What are bank statements for? cant customs pick up payments ...
I orderd an item from Cape Town and paid for overnight delivery to Johannesburg. The parcel was dispatched from CT yesterday and arrived this morning in Jhb. I just phoned the call centre and they can't give me an indication of when this item will be delivered. The call centre agents are no help at ...
I don't know what needs to be done for me to be taken seriously, i'm still waiting for Skynet's headoffice to approve my cheque as per Elvira so that Unisa can refund me.i've even cc'd the general manager on the emails to Elvira and nothing is done, this is taking forever and i don't have the time ...
Good Day, i am not happy with skynet, its the 4th time that I am using them and everytime they deliver my stuff for me in 2days time now its 3days later and I still dont have my stuff. I phoned them and they said to me its returned because they have the wrong address but its the 4th time I am using ...
Rude Unhelpful Staff, forever on Hold. Extract from email: I called as per list below regarding tracking number 009930987920 Call Times: 13.07, spoke to someone told would be delivered even put me through to driver said he was close I gave directions. TIME 10 MINS 16.39 called again where is my ...
I logged a complaint with Unisa due to my study material not being delivered.the case was resolved by Unisa and Skynet agreed to reimburse me.it's 4 month now that this has been going on and Elvira promised to refund me but now she's not responding to emails.a number of emails are sent to her but ...