A package was send to St Helena Bay from Cape Town on Monday, 25 March. A trip of around 150km. It is now Thursday 28 March, Easter weekend is apon us, and I have still not received the package. When you call the Cape Town branch, you wait up to 20min for an operator to answer, and when they do, ...
I waited for parcel since 22 March, on 26 March, I called and kept on hold. The consultant said the driver, Mathlatsi, said he'd deliver before 3pm, 3:30pm I called, kept on hold. The consultant said Mathlatsi was still on his way. 27 March, a lady said Mathlatsi's phone was off and asked me to ...
My company has been a loyal customer for years now, but I'm beginning to regret it bitterly. We frequently send important documents to government offices with a request for Skynet to wait and pick up a stamped proof of receipt at the point of delivery. Skynet would then courier this stamped proof ...
I have two packages with Skynet who has had them for 5 days and has not bothered to deliver them. I have called Skynet every day since the 15th of March and they say they have the packages but they are not sure why the driver keep bringing them back. these packages are my notes from UNISA and I ...
I am a Honours Unisa student, Unisa couriered my study materials through SkyNet. i was on leave from work for two weeks, yesterday (18/03/2012) I logged on to myUnisa online to check if they have dispatched my material, of which they have on the 28th Feb I then decided to phone SkyNet and gave them ...
My study material from Unisa was sent to them for courier from the 1st Feb 2013 but I have not received it till to date. I've been trying to call them every week but am not getting any joy from the call centre. Either there no answer on they line or when then do take the call, you tell them your ...