YES MAYBE I DID NOT READ THE POLICY DOCUMENT IN FULL, AND MISSED ON CERTAIN IMPORTANT CLAUSES IN THE CONTRACT, BUT FOR SANTUM TO NOT BE ABLE TO ASSIST WITH REGARDS TO INFORMATION ON A CLAIM, AND TO COME UP WITH NOTHING BUT PROBABILITIES TO MY QUESTIONS HAS LEFT A BAD TASTE IN MY MOUTH AND A DEEP ...
MY hot water cylinder burst yesterday morning. I phoned SANTAM at about 9:00 and spoke to Kershia. 45 minutes later the plumbers arrived and by 13:00 a new hot water cylinder was installed. This service was amazing. Thank you Kershia and Santam ...
I called Santam on the 12th December & spoke to Siki Memani about a quote. She took down ALL my personal details & gave me a quote of which tracker was a requirement. I then said that I would get back to her once I contacted tracker myself to get the premium. I called her back to re-iterate ...
Its been 2 months and my car has still not been fixed and i have received no communication after emailing the case handler and received a email back that it will be investigated and given feedback asap, but its been 2 weeks now and no contact at all. Its been very poor service because i got stopped ...
For the past 18 months my car (Ford Focus 2010 5R Ambiente used) was insured by santam, until last month (October) I decided to sell my car meaning that was the end of the agreement between myself and Santam. I bought a brand new car (Ford Focus 2013 5R Trend) then call Santam for a quote the ...
I am utterly disgusted by the services of Santam insurance. They treat third party claim like peace of. They wont grant me 100 % simply because i was in between insurance. Even if i was insured with my insurance and request my insurance to handle it i had to pay access of 3200zar. Now Santam can ...