Few years ago, I was you, stupid and received the wrong advice. I was in a car accident, and the other party didn't have insurance, so we exchanged details and off I went, expecting them to call later to make an arrangement. Instead I was phoned by Santam agent demanding I need to pay up. In my ...
We had planned a night out in Plumstead, I live in Bothasig, and I wanted to use the Home Assist Drive services offered by Santam. I called to log a call around 11:30pm for a pick up at 1pm. I received an sms back with a ref number: D5-9KN2-01 and we can contact Ashley. It was soon after that, that ...
I had an accident on the 23rd of may and instituted a claim against one of their clients, they never answer the phones, when you do get hold of them, they give you a whole load of excuses as to why your claim hasn't been done yet, they request documents but never check their email or even get back ...
I find the Santam advert depicting pregnant male is in extreme bad taste and its stupid as it has nothing to do with your product. You should get a new AD agency. ...
In 2013/07 my father's car was written off. Santam has offered pay out the retail value. The policy schedule shows an Insured Amount. Nowhere in the schedule is it further mentioned that if an event were to happen resulting in a total loss any other amount but this "Insured Amount" will ...
My broker, Multi Insurance Brokers, had submitted a cancellation request for my Santam short-term policy on 24/07/13. Santam had still debited my bank account on 01/08/13 for approx. R1740 as premium collection. Now, six weeks later, Santam has still not refunded me. I need to know why I am not ...