I received my so called statement today. It does not contain details of all transactions, it only contains one photo per vehicle, I have two and the quality of the images are so bad that i cannot even tell the vehicle brand, the only thing you can clearly see is the number plate. The discount date ...
I decided to enroll for the e-tag and pay my way. I went to the Rivonia branch to enrol and was asissted by very helpful and tolerant staff, 3 of them to mention exactly. I was told of the many problems that people were having and what to make sure of when registering. it was largely about accuracy ...
Phone santal to give me instructions on how to add my account to pay with eft. i Did the transfer successfully of R300. Phoned Sanral to confirm is this was done correct, 2 said its wrong 1 said its correct the other said don't know and got transferd. my account got update like sanral said after 48 ...
I am now beyond frustrated with the e-toll customer care centre and the way everything is being managed. Two weeks ago I received 2 SMS's from them. When I phoned them I discovered the one SMS for almost R 900.00, was for another person altogether. Incidentally I know this person, he used to have ...
I am not a registered e-toll user, and neither do I wish to register as an user since I have no legal obligation to do so. I have yet to receive any invoice. This is due to the fact that my eNatis is not currently registered to my recent address and I have not gotten around to change this. SANRAL ...
My staff have now wasted so much time with SANRAL trying to resolve a simple problem. SANRAL simply cannot get it right, so we have now decided to bill them. This is no different to charging admin for garnishing orders. Our rates are R5.50 per km. Admin staff: R500 per hour. Management staff: R1500 ...