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Sanral
Found 421 reviews / complaints
Page 19

Sanral
Inability to solve account queries

I received a SMS notification of an amount owed from the VPC section on the 3rd of January 2014. I have been following up since as I am a pre-paid customer with a credit amount in my account since April 2012: (i.) I called the call centres 5 times - every time I got another SMS and in between; ...

Sanral
Lack of transparency

I have registered for an e-tag hoping that I could get a better transparency or itemized billing of my transactions through the gantries but even with an account I am not able to get a full itemized billing of my account. Logging in to the website goes no where. I have asked at a customer centre ...

Sanral
Etoll is efficient

I hear all the complains about Etoll and Sanral, but I must say that this is a working system. You can do almost everything online. You are able to view your vehicle on each statement. Before people dismiss the system, check it out. All complaints I have had with Sanral were resolved within 24 ...