I purchased a Samsung Top Loader washing machine for my mother, she lives alone and only used the machine for 1 month when the drum broke loose inside the machine. Samsung collected the machine and repaired the drum but also had to do a drum rinse at a cost to us. We were told by samsung that you ...
I needed to phone Samsung to activate my Gift card i received from them, just to discover their call centre is pathetic!!! How are you to call yourself a rising company yet you cannot even answer your phones to people that need help! i phoned the customer call centre yesterday and again today, i ...
I have a Samsung GALAXY S2. For about 13 months, my data bill was consistent, I never went over my allocated 75MB. Then, on month 14, I receive a bill from MTN for R5000! After doing research with MTN, the problem was identified as a default app that is shipped with Samsung, called AP Mobile. It ...
I purchased a medium size Samsung printer on 14 February 2013. I found it to be faulty. The printer has an on-site warranty so the third party technicians have been out twice to my premises but were unsuccessful. They then took the printer in to a repair centre and finally told me that it cannot be ...
On the 26 March 2013 I contacted the Game Customer helpline whereby they took down my details to have a called logged with Samsung directly. Where I received a reference number 4132180714. The fault was reported to game and then to Samsung call center as an F5. The technician then called on the ...
I bought a Samsung 40' Led tv from P & G Digital Zone. The tv started giving me troubles and p & g sent it back to samsung for a warranty repair or swop out. It has been 3 weeks now and samsung cannot give p & g a answer about whats happening with my tv. After 3 weeks i still do not ...