I called Hirsch Umhlanga and spoke to Bhavna when my washer dryer stopped working on Monday 25th March. On Tuesday morning a samsung Repairman diagnosed a problem with the "PC Board". Bhavna at Hirsch said that the "Spare" was ordered on wednesday 27th March. The package arrived ...
In December, samsung ran a promotion, in which if you had purchased a new samsung washing machine, and registered the device with their website, They would do the following: * Provide you with 3 months OMO liquid, * Collect your old washing machine and * Give you a R500 Samsung Voucher. After ...
Unacceptable Service - Moving Premises My washing machine went in for repairs on the 20 March 2013 at Hirsch Repair Cnt in Durban and it is still not fixed - because they are unable to get a hold of parts dept of Samsung to order the required part for my washing machine - I was told that they have ...
Well Samsung was obliging to refund our money back, untill I sent them the proof of payment, now everything has gone quiet again ...
My case is similar to https:///samsung-south-africa/complaints/activation-of-edenred-giftcard-1057146 I have purchased this machine since the beginning of the year, 2013. After numerous phone-calls (and waste of airtime), my gift card is not yet activated. It's pretty unfair given they took my old ...
Six weeks ago I took my phone in to Samsung for repairs and was told it would take a couple of days. A week later I was told they were waiting for spares. Another week passed and I was told spares were not available and the phone would be replaced. Another four weeks have passed and there is still ...