I have done extensive reading and research to try and get my Samsung TAB 2 GT-P5100 software updated. Im currently on version 4.0.4 and that seems like where I will stay forever cause Samsung just doesnt release any updates for clients. No they rather sell more devices with newer updated version of ...
My Samsung fridge gave problems - was making very loud noises and LCD display also broke. I called the customer service call centre on the 30th of June 2013. At this stage my fridge was still in warranty. They confirmed my fridge to be in warranty and that they will log a service request, and I ...
I booked my tablet for repairs on the 22 October 2013, there was no correspondence what so ever, I had to keep on phoning and finding out whats going on. Then after 3 weeks I was told to come and collect my tablet as 'they say t'was repaired', on arrival when we tested with the consultant, t'was ...
I am an avid Samsung product user.(Fridge, TV's, Aircon, Washing) I think they create fantastic products and I understand that sometimes they can malfunction and need repair. My gripe with the lack of service and results that come with their customer service division, which in turn outsources their ...
On the 21st of October I lodged a complain about the broken screen on my Samsung Galaxy S4 which needed to be repaired as part of the ADH assurance. Samsung promptly replied that they will assign someone to follow up, NOTHING HAS HAPPENED. I have a call center reference on the complain that I ...
I will start by saying up until this I really liked Samsung products for their quality and reliability, but my opinion has changed. I purchased a Samsung Blu-Ray player (BD-E5500) from Makro. I took it home and tried to watch a movie, there were a list of problems with the player. I assumed this ...