28 October 2013 I asked for help again, it is now 5. Hi Sylvester (011 549 1700), you spoke to me on 26 September adamant that your will come back to me. I've been waiting for over a month now for you to come back. Can you please respond instead of giving the standard suppliers response, "We ...
I have a new S4 active, which is supposedly shockproof and water resistant. Phone was in bag in pouch, when I took it out noticed that the glass over the camera lens is cracked. Took it to Vodacom, they say not covered by warranty, took it to Samsung's centre in Canal Walk, after 1.5 hours, I am ...
Hi It happened that I accidentally walked into something and broke my S4 camera lens. After phoning samsung directly the agent could not even inform me whether this was part of ADH and advised me to contact the service center in Boksburg. I phoned them and made sure several times that this would be ...
This is a first for me that a company producing electronic has surprised me so much. A big thank you to Samsung for the excellent products that they are producing. My wife and I are now the proud owners of a 55" smart TV, Blue ray 3d home theatre system, two 10.1" tab 2's and the new ...
On 26 Oct, I take my phone in to be fixed. First, I go to the Samsung shop at Clearwater mall. I wait for 10 minutes, until someone asks what the problem is. I say that my phone is broken, not charging. He says he'll be with me in a minute. 15 minutes later he plugs my phone in, says it's not ...
On Sunday I took my Galaxy tablet to the Samsung store because when I receive emails, the attachments don't open. The shop doesn't have wi-fi for the "technician" to check what is the problem is. 2ndly he was passing the buck and saying I must go back to the store and have someone else ...