I had a warranty claim for my base and matress and paid in an amount in September'12 and was told that Russels Benoni will deliver. Ref CAS-47024-L89VS9, CAS-47025-SFSZJD I am still waiting for my Bed. Its now 4 months, everytime i call i am told its on order not received, Y Ahmed 011 3604176 (w) ...
I cannot believe this, my contract was signed for the debit order to be deducted on the 20th of each month, this month Russels decided to deduct my account on the 18th!!! There was no sufficient funds as my salary only gets credited on the 20th, now my cheque account went into excess, resulting in ...
Good day A while back my mother had received an sms informing her that she qualified to receive a fridge and a microwave on account at Russell, I was interested in this special so I requested her to take the offer. Firstly when she gets to the store the assistance (which she cannot remember her ...
I have just applied for vehicle finance which was declined due to Russells listing me on ITC for "late payments". 6 months ago I sat in the branch managers office discussing the fact that Russells acoounts department continuously contact me for non- payment. I was told by the branch ...
I am angry with Russlls and their bad customer service, i am in the process of getting a new car, Banks wont finance me becuase Russells listed my name on ITC.. I've open an account with Russells for about R 17000, and i settled that account within two months after i have opened it. i dont know for ...
Customers cannot complain about service as there are no customer service. I had 5 personal loans with Russells and settled all of the loans on 06/11/2012 - proof off payments were faxed and emailed to the numbers given by Russells. At the end of Nov debit orders did go off on our bank account - I ...