I recently went under debt review and was informed by my attorneys that all creditors were informed. However a Loan account taken with JDGroup went ahead with its debit order of R1456.00. On May 1st we went to the Russells branch that we took the loan with to ask for the debit order to be refunded. ...
My Russells accounts - Furniture and Personal Loan Account was Settled and there are credits due to me. I went to the Store on Eastrand Mall Store on 11/05/2013 as being told by the customer care department for the refunds. After much hassle I got the refund for the furniture account but was told ...
I purchaced a lounge suit in august last year it was sent in for repairs two or three months later, it then broke again I reported that the lounge suit was again broken and requested that the lounge suit be collected and repaired as the old repair was ont repaired correctly as well as the other ...
I reported a demage on the frigde but no-one has help me until now it almost a year now.it a new fridge dify confirmed that russells must give me a new fridge but I'm still wait. For that exchange even now. ...
THIS IS ON BEHALF OF MY HUSBAND.WE BOUGHT A BEDROOM SUITE, 2 BEDROOM ROBES & A COMPACTUM ROBE FROM RUSSELS STORE IN PROMENADE MALL, MITCHELL'S PLAIN IN SEPT.2012.WE LODGED A COMPLAINT IN STORE ON 09/02/2013, ABOUT THE PEDESTALS' DRAWERS THAT CAME LOOSE DUE TO POOR WORKMANSHIP.THE ROBES ARE ALSO ...
On the 1st May 2013 (Wednesday) I paid cash for a lounge suite and was told delivery would be either the Saturday 3rd May 2013, or the Monday 5th May 2013. Due to the fact that the warehouse has moved, this has caused a very big problem in getting any deliveries made. The Branch Manager has been ...