I have an account with Russell's and I knew my account was going to be fully paid 1/5/2013. when I phoned in to the accounts department to find out if they closed the account they told me that there is still a R79 which is still outstanding. I found that very strange because my account was always ...
I bought a Ventura lounge suite from Russells Benoni on 19 October 2021.As soon as i got home i noticed that the suite was damaged. I notified the shop manager and he exchanged it. A few days latter the new lounge suite began to tear again i notified the manager again and this process continued ...
I bought a bed from Russells in the beginning of the year which lasted only two months before it started denting in, I took it back to Russells and for a second time explained that I needed a bed that was suitable for my husband"s weight, again complaining after two months and sleepless ...
I had two accounts with Russels. I requested a settlement amount for one account in January 2013. I paid the settlement amount on the 23rd of January 2013. I recieved a call on the 7th of February that my account was outstanding . the person i spoke to gave me an email address and I sent proof of ...
WE BOUGHT A LG HOME THEATER SYSTEM FROM RUSSELLS IN DECEMBER NOW THE ONE SPEAKER CASING IS CRACK BUT THE SPEAKER IS IS STILL PLAYING NOW THE MANAGER IS SAYING THERE IS NO GUARENTEE ON SPEAKER AND THEY WILL REPLACE IT AT MY COST NOW I ASK WE HAD PAY ALMOST R6000.00 CASH FOR IT SO EVERY 5 MONTHS IF A ...
I bought a lounge suit by Russels Elsies River, and aproximately 8 months the unit was faulty, I contacted them and they responded. They fetchd the suite but after 1 month they phone me and say that the unit is discontinued. Ithen reply by saying I want a refund beacause they cannot replace unit ...