I submitted a cancellation in March 2013. I was informed that the request must be submitted in writing. Last time I checked, e-mails constitute a written request. I requested cancellation again, I was then informed that the account balance must be settled before cancellation can be effected. ...
I requested RSAWeb cancel my ADSL line specifically stating that I do not want Telkom charging me ADSL in the following month. RSAWeb simply migrated my line back to Telkom without cancelling it and now I have a bill from Telkom for 2 months ADSL and will now have to go cancel it myself and ...
I found that the debit order that I set up with RSA web through their online tool was not working. They suspended my account! I called as soon as my website went down (to pay as soon as possible). I was sent from pillar to post and no one from accounts or the service desk was available. I was first ...
I am so annoyed with RSAWeb! I bought a domain from them a year ago only to experience terrible service and lack of assistance when trying to create a webpage out of it. I since formally requested NOT to renew my account with them another year and told them I would move it to AfriHost (Afrihost has ...