We used RSAWEB during more than 3 years to host our servers. Because the quality of service was too bad, we wanted to cancel with RSAWEB. We sent a cancellation letter but RSAWEB reply that because we signed a 2 years contract, we could not cancel with them. The quality of their Internet connection ...
My card was debited with a transaction I never authorised. The customer agent I spoke to at RSA Web confirmed that their system never sent me an email to confirm that I wanted to renew a domain reservation - which is what is supposed to happen. Yet they automatically charged my card (a year after I ...
I've been very impressed for years with the superior customer service I have received from RASWeb in Cape Town. This week I put them to the test again. I had a difficult requirement; that they take the time to show my partner in person; how she could setup a new iBurst desktop modem and a Linksys ...
I have been with iBurst as a RSAWeb client for years. I own several modems (portable and desktop) and over the years have needed some tech support or assistance. Clink Hufkie is without question the most professional person I have ever encountered in terms of any South African support. If you're ...
After hasting with their cloud system for just under 3 years at a rate of around R50 000 per month. The hosted server started to get malicious attacks that brought the hosted websites down. RSAWEB was unable to stop these attacks with their firewalls. And were well aware that this was destroying ...
We as a company made use of RSAWeb's Cloud hosting... Every now and then we will have issues logging in via RDP, leaving us to reset and log in again. We had clients that were depending on using the cloud. After a couple of failures the serves was down and we had to set up everything from start. We ...