I am having huge problems with the mechanic that's fixing my car. My vehicle has been there for over 3 months already and he doesn't provide us with feedback on how far he is with the vehicle etc... I checked on your website and I see we must pay RMI R285 to lay a complaint against this mechanic. ...
This complaint is referred to the RMI as the transgressor is a RMI member and displays the RMI symbol on his website. The company in question is Transmission & Propshaft Rebuilders, owned by a Mr Vaughn Smith. We own Mayfair Gearbox in Upington, and in March 2013 we ordered and paid for a T4 ...
Had a meeting today the 18/09/2013 to resolve a complaint. Deon from RMI called a meeting at 2pm, and I was at the garage on time with my mother and brother as they also involved. Deon came late to the meeting after 40min, by then already came to an agreement with the owner as he took ...
After I had a difficult time with MBMSA Automotive in Irene, Centurion, for failing to fix my car after having my car with them for over 8-months, and after I paid them every cent they charged (over R18 000), I approached RMI for help. After over two weeks without hearing a word from RMI I faxed ...
RMI referred us to the NCC to assist in this matter as they only attempts to resolve disputes by mediation, what I still fail to understand as to how can they let Nisprow be a member of the RMI if failing to honour mediation agreement, not responding to communication from the NCC and letting this ...
Because of RMI Cape Town's POOR service I have had to make the decision to fix my car at my cost after spending already R21 000. I actually do not know why the warrantee forced me to fix my car at a RMI approved workshop if that accreditation means nothing when the consumer has taken his car back ...