I am writing on behalf of my father, Mr. Nic J van Rensburg, retired (69) and now, due to Resolution, in a financial dilemma. He has been a member of RH since 2002. On 3 Jan 2013 he received a sms confirming the new dt-order amount for his medical aid will be R5, 349. THIS IS A 24% INCREASE ...
We phoned to get a authorisation number for my wifes ceasarian due on 20th of February 2013 at La Femme Clinic. La Femme is approved by Resolution. Unbeknown to us they have changed to Ferncrest hospital as there new provider. I have received no notice or documentation regarding this and have ...
My complaint is directed at the Zurreal department. My husband and I applied for the health card. My documents were delivered a month ago (we used registered post) and I still have not gotten any feed back. I sent an email through yesterday morning to the support officer I have been dealing with ...
This is the second time I write to Hellopeter. The previous time somebody phoned me the following day... but STILL WE DIDNT RECEIVE OUR MONEY!!! We were on Resolution Health. Our membership nrs were 18 38 30 18 and 18 38 30 34. I went for a MRI last year April. I had to pay R6000.00 out of my ...
I sent an email to the client services address on 8 Jan. I sent them a quote from their brochure regarding a benefit and asked for more details as the brochure was not very specific. It took them almost a week to respond and then they respond by sending me a copy of the brochure, the same brochure ...
I phoned into the call centre on the 5th Dec, and spoke to Nomakhosi Tshabalala, i told her that i wanted to change from a foundation to Progresive plus medical plan, to please send me the forms, as i could not find them on the website, and also wanted to take my husband off the plan, what ...