New sandero stepway purchased - vehicle was promised to be ready for collect on the friday- 5 minutes before arriving (2pm), Hector phoned to say vehicle is not ready... We waited till 6pm at branch (as Hector went home to change for a staff x-mas function shortly after phoning me to tell me the ...
Friday 13th was indeed a day of bad luck for me and my family. Firstly on that day were were suppose to admit our car for faulty problem but on the same day we had an emergency with our baby at 4am and we had to rush her to hospital. On our way back from hospital we had breakdown flat tyre which we ...
I had a concern about the state of my rear wheels of my Renault Sandero... He took the time without notice. to check and report his findings of the cause of the problem. All the while very understanding and tentative to my real concerns. I left the dealership in high spirits and will recommend this ...
I am in the market for a new vehicle and visited Renault in Retreat. I got excellent service from the salesman Rudi but my problems started with the finance department. At first Marius who deals with the finance was very helpful but then the bad service started. I had to get surety papers from my ...
I purchased my Renault Clio IV in July 2013 and had to wait till September to get my car but all that was fine and worth the wait till someone broke into my car and damaged my back window and when I called them, there is nowhere in South Africa were they can get the window... The insensitive ...
I have sent an Application for a car refinance with Renault Alberton MultiFranchise, this was done on the 19th of November 2013, I was told that I would a get a response on monday 25 November 2013. I waited and waited and no one got back to me. Then sent Barry an email, which he did not respond, ...