I took my car in for the 30 000 service at the Midrand branch yesterday and Alice was friendly and awesome throughout. The car was ready for collection earlier than I had expected, and the driver (I unfortunately did not get the gentleman's name) picked me up to collect my car just in time as ...
I recently (not recently, but anyways) had a engine problem with my renault and subsequently sent it in. I understand that the manufacturers for Renault parts are located in France and that the pieces have to be sent in via ship, but the reason for my complaint more in the fact that the dealership ...
Less than a month (25/11/13) ago iv'd applied for vechile finance at Renault Paarl for a car priced at R105.174.44 excl vat. sent (25/11/13) all my documentation as per their request was phoned back by a lady in the finance department and that was the only time i heard from her. a day after my ...
My husband and daughter were on their way to JHB as she has to write her Matric final exams when our new Renault Sandero Step Way broke down (bought the car in July), my husband phoned Renault and was told to phone their AA tow- in service, the tow truck driver got lost the call went out at 12h00 ...
Ordered & paid 4card key on 31/10/13. Promised delivery in 10 working days. Started making enquiries after 15 working days. Promised call backs for feedback which I never got. On 03/12/13 I demanded to speak to manager of parts and when that failed I asked 4dealer principal. He said there was a ...
This morning I called Renault Customer Centre. A very passionate, energtic and enthusiastic voice on the other side of the line made my day. Not only did this gentleman, Peter Badenhorst, take my call to act on my service query, but also offered to make follow-ups with the dealer in Meadowdale and ...