Been struggling since 27/11/2013 to get my claim for contact lenses paid. They have referred it to some other department, but cant tell me what the turnaround time will be. First claim for the year from optometry benefit and still its such a hassle getting it paid. Not paying for my chronic meds ...
On Friday I was promised a call back by Tuesday regarding the fact that I am paying for my own consultations for my material visits every month since August I have now paid my doctor over 2000 and I want my money back I am playing every month for my medical aid and am not getting any joy from u ...
My daughter, who is still a student, has just rudely found out at the Xray department at our local hospital that she was removed from our medical aid! We are on Remedi who belongs to Discovery. Discovery's call centre advises my husband upon him phoning that "we were advised by Remedi to ...
My son is 9 years old and has unfortunately developed wart growths on his right fore arm (about 25 - 30 warts) as well as a few on his leg. We took him to the doctor for it to be removed where his response was it is far to many and it will be to painful and traumatic to remove in the rooms and ...
I would really like to tell Remedi what stunning experiences it was working with Mitchell Thompson. Remedi can be proud to have someone with this great attitude in there call centre. I have a problem where the medical aid cant read a code that the Dr supply to make payment to myself, because I ...
I cancelled my subscription for the Remedi Vitality Benifit on the 30th of March 2013 as i felt it is something that i would not need. i found out in march that i am still billed and called the call center, i Spoke to Tulani and was told that he could see on the system that i called and a request ...