Wow what great service! On 14/05/2013 my card was cloned and purchases were made on my RCS card. I immediately contacted RCS and with their friendly assistance the matter was resolve in less than a MONTH! Not only did they phone me every week with updates on the status of my dispute they also gave ...
For the numerous time my card was cloned, I went through all the routines of getting affidavits and a new card (IN MY OWN TIME!)Now its been 2 months, and those charges has not been reversed yet. I had a call once from someone regarding this purchase (made in Durban while I send them an affidavit ...
In October and November last year (2012) I started receiving complaints from the rcs call centre that my account was overdue for a payment of R1300 and had an outstanding balance of > R10 000. Knowing full well that my account was paid up and in full, after paying with debit order each month ...
Good day RCS put through a debit order for R3159.15 instead of R435.00. I have been struggling for the past 4 hours trying to get my money refunded to me, with absolutely no success. This mistake occurred on their side. I must wait 4 days, might even be longer. In the meantime I have no funds in my ...
I would like to thank you for the manner RCS handled my last complaint I made here on. The 2 individuals who helped sort out this issue were Michelle Howes and Valne Murphy. I feel i can do business with them in future. Kind regards Mthembeni Mbhele ...
I spoke to Kevin today and he said I still have an outstanding amount of R3414 on my account. On Friday the 31st of May 2013 I settled my account with an amount of R3450.49 as advised by Thulani and he said that this was because credit accumulates per day. The very same day I sent my proof of ...