I called on the 13.06.2013 requesting the settlement letter i was told it takes 48hours of which i was ok with. i did follow up againg on the 14.06.2013 and was told the same, today is the 20.06.2013 i am still told that it takes 48hours to mail me the letter, on the other hand i get your ...
I have opened my account in 2010 and purchased 1 item (TV) on a 24 months term. even now am still paying the interest of 24 months term. How long does it take to pay interest of a 24 months term. I tried to call the head office several times they tell me Stories that there was a mistake they will ...
Your consultant made me think I was applying for a "Call it Spring" store card, not an RCS credit card. When I went to fetch the card I realized the quotation was an RCS credit card. I DID NOT SIGN YOUR QUOTATION, I DO NOT HAVE AN AGREEMENT WITH YOU, I DO NOT HAVE YOUR CARD! The ...
I have had? 8 small loans with RCS over the years & have NEVER had problems. I phoned RCS to get a settlement figure on the 14 March 2013 & paid the outstanding amount the same day to close the account. The debit order kept going off my account, I kept on reversing the payment. I have ...
I opened a case of with RCS. I have an account that I NEVER activated. Two months ago I received a statement indicating I owed almost R5000. I immediately called the customer services line. Explaining the purchase were made in KZN and I reside in the Western Cape. After giving all my details to the ...
I COMPLANED ABOUT RCS ON THE 07/06/2013 ABOUT MY CARD THAT WAS CLONED AND REQUESTED A REFUND AS I DID NOT USE THE CARD. THE DAY AFTER, I GOT A CALL FROM KEM, WHO IS DEALING WITH THE INVESTIGATION, TELLING ME THAT THE INVESTIGATION IS ALMOST DONE AND THE ACCOUNT IS CLOSED. SHE KINDLY REQUESTED ME TO ...