They never hesitate to call when a payment does not reflect or is late but when I asked for feedback and response it was terribly delayed by no excuse even given. I asked for a detail ledger on my account since I have been paying the account since last year October and haven't even used the thing ...
My fiance contacted RCS more than a month ago to advise that purchases took place on his account without his permission outside of Cape Town. We did all the necessary got the affidavit, copied the card and sent signatured which we sent to them more than once because they kept losing pages. ...
I got a makro rcs card and made one purchase at makro wonderboom, i them got a phone call that i have not paid my account, i kindly informed them i have not received an account yet but if they supply the banking detail i will pay more than what is needed, i paid R200, then a week or 2 later i get ...
I have not received one statement from them since I opened my account last year. Every month I make payments with the amount they give me in store, a couple of months ago a collection agency phoned me to say that I am in arrears, I tried to sort it out with RCS but could not get any assistance so I ...
A dispute has been logged with RCS, Police Docs and another supporting documents faxed to them as well. from Feb 2013 i have been making sure i call them 2 or three times a month to find out what the status was like, as they said it might take from 7 days to about 21 working days. Every time i ...
I bought shoes between the 04/05/2012 and 02/06/2012 which were on sale for R955. We queried the interest of 36 months at R42 to be cancelled as I never optted for. I advised that they cancel the 36 months option and reverse the charges that were incured and to give proof of when this was ...