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RCS
Found 611 reviews / complaints
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RCS
Incompetent staff

I have been contacted by RCS collections. Firstly, I am aware that I owe money and have never disputed this or refused to pay and told various RCS collection agents that I am unemployed. Why is it then that I have to explain my reason for my account being behind every time I am called by RCS. ...

RCS
Mirror effect

It is really interesting how RCS manages their accounts, I am paid up to R269-00 short from total Debt clearing, yet when urgently running into Game to purchase a surprise present for my wife ON THE 24th Dec - SORRY transaction declined - BUT my credit availability reflects R5000 It boils down to ...

RCS
PATHETIC

I PAID MY INSTALMENT EARLY IN SEPTEMBER FOR THE MONTH OF SEPTEMBER, I RECEIVED MY STATEMENT LATER THE MONTH STATING I MUST PAY AT THE END OF THE MONTH, I SENT AN EMAIL TO YOUR DEPARTMENT TO QUESTION THIS, I PHONED THIS MORNING & WAS INFORMED THAT MY ACCOUNT IS IN ARREARS, I AM SO FRUSTRATED AT ...

RCS
Harassing clients

I have been a client of RCS for years. Paid regularly, and for a while had a problem. Then caught up and went back to normal. Due to pay cuts and loss of commission, I was unable to pay my full account the past three months, BUT I DID MAKE REGULAR PAYMENTS. Now I get daily calls, which I am ...

RCS
Cloned card and no help from RCS

On 20 Dec 2012 i found out my card was cloned after calling RCS call centre and more than R10k was purchased on my card. I was instructed by RCS to fax the necessary documents which i immediately did the next day. The card was eventually placed on hold but to date I have heard no feedback about ...