I have a problem on my account. we where on holiday and i have used my RCS card at Pick n pay Melkbos. the lady there made a mistake and put the transactions through twice. I have faxed and phoned many times to get this sorted outwith no luck. can someone please help me!!! it almost a month no with ...
Having laid a complaint last week, i was very pleased with the feedback and the issues were resolved. Today i note that the wrong amount (almost DOUBLE!) has been deducted from my account, having been told expressly how much would come out of my account. This is totally unacceptable and a blatant ...
I changed bank accounts last year and notified RCS of this via their website and online page. I then also advised several consultants who phoned me that my account has changed and then I finally go a call from Carol vd Westhuizen at Collections telling me my account is arrears. I then advised her ...
I had a Galaxy account, which had been used by someone. I reported this to the store; they contacted your department. Three months later they had cleared the account and to my knowledge closed said account accordingly. To my surprise October 22, someone purchased in this account again. When the SMS ...
On Wednesday I contacted the service line to assist me, as a debit order went off my account when I had already made a payment. Upon phoning, the person advised me that reversals are done on Fridays and that I needed to send proof of payment I made before. I said I needed the money back soon, and ...
I requested a settlement amount on Monday 27 January 2014, still nothing. I wanted to settle this card already! I called again today and after speaking to 4 consultants i was put through to one who sent through the request for a settlement letter to the accounts department AGAIN??? this was done on ...