So I ordered a phone through vodacom, I was advised delivery will be on Monday. I was patient enough to wait till Tuesday but now RAM couriers is giving me the run around, I have been told my parcel is in Pretoria since 8am and when I follow up I get the same story. It is now 4pm after having ...
Supposed to receive order from RAM on Friday. They couldn't find the house so they returned to warehouse with status Customer cancelled. No one from RAM called me to ask for assistance on how to get to my house to deliver. I called back Friday to find out why it says I cancelled it if I was home ...
I made an online purchase on the Incredible Connection website on Wednesday (24 July). Once my order was settled I was given a Waybill number to use to track my package using the RAM website. I kept tracking my package constantly. On Monday (29 July) morning when I track my package the RAM website ...
I have order a Cellphone from Vodacom to deliver the next day (Tuesday). 3 Day's later I made enquiries and Vodacom gave me the no for RAM. They inform me the address were incorrect and no contact details??? Vodacom made contact with them, phone and mail to correct the details. 24 Hour later had to ...
I just called your Isando office, since my parcel was not deliver as requested. So Rose answer the phone. She indicated that it's still in Pretoria, but can't tell my why. She tell me to phone the warehouse myself. When I ask her why she is not doing it, since she is Customer Service, she said she ...
I needed something to be picked up in Sandbaai and sent to PTA with "Next Day" service. I was told by an operator in Cape Town that if they had the proof of payment before 13:00 on Thursday, I would receive my parcel before 17:00 the next day (Friday 12 July). I rushed to the bank and ...