The AC for the upstairs floor of the gym has been broken going on 8 weeks now. With the heated pool on the bottom floor, training on the top floor is literally like working out in a sauna. I cannot go to another gym, nor confine myself to the bottom floor, because the only reason I'm at this gym is ...
I have submitted an enquiry to Planet Fitness head office regarding a debit order issue via all possible methods. I have sent multiple emails to the customer service centre addressing Ravie but no response from him nor an agent Kgosi who I dealt with. I have called and left several messages for ...
Last year i submitted a post on Hello Peter regarding problems with the service i was given by Planet Fitness Centurion Gate. I was subsequently contacted by Trish Tsikada who assured me that they were looking into the issue and that amounts would stopped being deducted from my account until the ...
I have emailed planet fitness customer services regarding the cancellation of my membership. Apparently I am to receive a response within 48 hours. Due to the elusive nature of this process and the fact that my branch won't help because cancellations are only done through the head office, I decided ...
So after see the manager at planet fitness (6/11/2013) to confirm my contract/application cancelled. I discussed the fact his sale manager committed an act of, and I have still not received any proof of cancellation. I only received a copy of the contract 3 months after going in (23 July 2013). So ...
It has been brought to our attention that the following amounts have been deducted via debit order: 31st December 2013 R245.00 13th December 2013 R245.00 28th November 2013 R250.00 25th November 2013 R250.00 15th November 2013 R250.00 10th October 2013 R250.00 This membership was terminated in 2010 ...