The Cobble walk branch was closed due to a fire that broke out one evening. We were told we have the option of going to any other branch which is fantastic. I however, am a 70 year old lady that lives very close to Cobble Walk and too far from the other branches. I have asked the gym to stop my ...
I had paid an amount via my debit card at Planet Fitness Centurion Gate at their speedpoint last week. Problems arose, the club offered to refund the amount to me. Planet fitness head office had instructed Nedbank to tell FNB not to let the pending amount leave my account. This was done and the ...
Dear reader I have decided to leave Planet Fitness Craighall after 8 years (going red instead), so here are the reasons why to help you improve service in future. Gym renovations are a fantastic idea, but the way the Craighall renovation is being handled is very shoddy. 1.) We don't care how much ...
Sep 2012 I went to Planet Fitness Bedford Centre and 2 sales consultants assisted me in membership application. I was then supposed to call my medical aid who advised me I could not gym with Planet Fitness since I am not a Vitality member but a Keyfit member to which I am surprised they didn''t ...
I phone several times already, since my last complain, and sent all the correspondence thru for assistance from Planet Fitness. I phoned on 24 May 2013 again Planet Fitness Hennopsview, somebody were suppose to phone me back, still nobody phoned me. I need this contract to be cancelled now. I am no ...
It all started when they started debiting my bank account for an agreement contract that my daughter never had with them We realised in December that they have been deducting monies for at least six months. Numerous VERBAL and WRITTEN communications later and the contracts that my family and I have ...