I joined planet fitness on 2013/05/06 and was told I can only start coming in July and then extended to August for only group exercises as they were awaiting gym machines and will only bill from September. In August I gave the staff at Sterland my 30 days notice and they told me they will contact ...
My Friend is a member at Planet Fitness. She has been waiting for two months for her black tag! They told her that they needed her bank account number so she responded and still nothing has been done. She's been there six times in the past two months and no one has an answer. She sent an email two ...
2 weeks ago I tried to phone the accounts department at this "prestigious" gym to renew my membership. They hardly answer the phone, and when they do, no one is available. I left messages over 2 days for some one from the accounts department to call me back and that still hasn't happened. ...
Hi there Since the 1st of September I have been battling to get my account sorted. I have been speaking to Fatima who has been escalating everything to head office and its taking them the whole month to do that! The branch manager Sergio is of no use either. How pathetic!! Mandisa ...
I Joined the Moreleta Planet Fitness and exercised my right to cancel the membership within 5 days of joining. The contract stated that cancellation within 5 days has no financial obligation and any monies that were spent on my part will be repaid. Its been over 2 months now and i still havent ...
Hi Two friends of ours and us have had so many problems with this contract. When we joined Aurora branch with Michael he told us we would get a free transfer to Plattekloof branch as we told him we were going to be moving soon. There was lots of other mistakes he made too and I know he no longer ...