My 3 year contract is coming to an end on 22 October 2013. If I do not receive a cancellation confirmation from the gym the contract will automatically be renewed. I have tried to contact the head office as well as the gym but receive no response from anyone. I have called and e mailed but noone ...
On 6 June 2011 i had placed in a request on behalf of my wife to cancel an existing contract with Planet fitness, i was advised that the cancellation fee was too high at the time and that the account would be frozen for a period of 6months, whilst the cancellation was arranged. during the 6month ...
To start I have still not received an apology for the poor way I was treated when your pool looked like a sewer, second to that the soap dispensers in the mens room, 2 were empty this morning and one is completely missing, when I looked for the manager he was not in his office, other wise I could ...
Honestly I am now looking to move through to Virgin Active because of how ridiculous Planet Fitness has become. It has been six months since i requested my account to be sorted my name and my details. I have resigned the contract and done the necessary needed for my account to be activated and ...
I have made a complaint about this before only to come back after months of Planet Fitness saying its been resolved to find a debt collector is harassing my boyfriend for a payment that we weren't even told about when signing the contract!!! Jay, a gentleman that no longer works there sold us a ...
I have complained multiple times now with regards to receiving invoices for a gym membership that we do not use! Now to top it off, Planet Fitness have stupidly gone and auto renewed a membership that is not being used and has not been used since we signed up for it! It was around September 2010 ...