We were informed at of a small fire at the gym at the end of January and the gym would have been closed for a few weeks. 8 Months later the gym has not re-opened yet. I joined this specific branch because its closest and convenient. At the beginning of August they informed us that renovations are ...
I have been trying for the past few weeks to get a settlement figure to settle and close my wife's gym contract. We left all her details at the reception desk at the Witbank Gym, but we're still waiting for someone to call us back. I sent an online request from your website last week, but it seems ...
I am appalled to discover that my account issues that were supposed to be resolved 6 months ago have STILL NOT BEEN RESOLVED! I joined the gym in August 2012 on the Prepaid contract with the remaining amount to be paid over the next 12 months. This worked out to R240.76 per month. My banking ...
A few months ago Planet Fitness billed my account incorrectly, they promised this will be sorted. The month after that they debited my account again. I wrote a complaint on Hello peter & they responded & said they are sorry this will be sorted out. After numerous calls to them & emails. ...
I took out a contract at the club and after Manuel was all to eager to help, after the contract has been signed the service went out the door! It went so far that a telephonic conversation took a real bad turn. Manuel s Supervisor had to step in, also full of empty promises and you would think that ...
I sold my contract in August for a transfer fee of R800. Then I was asked to pay the September subscription which was fine, I even did so. However what I did not agree to is continuing to pay for a gym membership I am no longer using, a debit order went through for October and the admin lady at the ...