I sent an email to Gerhard Marais Club General Manager of Bedfordview Planet Fitness regarding problems I was having with one of the staff members namely Simphiwe Mbokazi. He has both statements i.e. mine and Mr. Mbokazi but is waiting for more statements from Mr. Mbokazi friends that he was ...
Dear Peter, My wife, my two sons (fulltime students) and I are members at the Planet Fitness gym at Cobblewalk, Durbanville. ( membership numbers: DU32106, DU32107, DU32108) Our membership have been paid up for three years. In January, 2013 the gym burned down and we have been trying ever since to ...
I have taken over a contract from one of my former colleagues. I was informed that I needed to pay R100 for their tag to allow me access to the gym. I signed my contract about 3 weeks ago and paid the R100 on the day. I am currently still awaiting my tag and to top it off I have paid my gym ...
My contract expired on the 7th of May. I then send an email to cancel giving 30days notice. My account was charged at the end of June again at the end of July. I contacted costumer care and got a response from ofentse saying my contract had not been cancelled. I had to put in another 30days notice ...
I was told that I would be able to freeze my contract for 6 months, term of which was never explained to me when signing the contract, when I tried to make use of this option due to the fact that i am moving, they refused and said that the account was already paid in full... that after they pushed ...
On July 25th I got a phone call from Cherise from Planet Fitness Aurora. (NB: she contacted me!) I told her I am not interested in a membership from Aurora club as I live 2min from the Plattekloof Club. She told me that I could join at Aurora and then convert my membership to Plattekloof. As easy ...