Today is the 6th January 2014, after having received calls from numerous Outsurance agents, (I will name them all, Tikelo, Remi, Ditshego, Sifiso, Priscilla & Joseph) to assure me that my claim is currently being sorted out. It is now over 3 days since my last call from Outsurance confirming ...
I have been an Outsurance client for 14 yrs. I got a call today about life cover which I was considering. The consultant asked a few questions, one of which was "So you're happily married? " A very insensitive way to ask the question!! I am recently divorced so I stated that I am now ...
I have had such a pleasant experience today dealing with Mariette Bezuidenhout and Jannie Bezuidenhout respectively. I was greeted with such enthusiasm by both of these lovely people on the phone. Their energy is phenomenal and their professionalism is OUTstanding! It felt like they were excited ...
I have been an Outsurance client for a number of years. I purchased a 2013 Citroen DS5 vehicle this year and unfortunately the car was involved in an accident, no fault of mine. I called Outsurance and the Advisor, Ivan Molefe, advised me on the 20 December 2013, that the vehicle was written off. I ...
I called to re-evaluate my policy premiums as other service providers has given me lower quotes. Maya was able to point out the differences in the cover without slating the competition, and also managed to reduce my own premiums without changing my cover. She emailed me confirmation, an updated ...
Me and 2 of my colleagues called OutSurance today seeking a better car insurance premium. OutSurance has advertised that if they can't better ones insurance premium they will pay up R400. After failing to give us a cheaper premium they totally ignore their adverts and hang up the phone. This is ...