I called OutSurance to find out whether my premiums could be looked at again, in order to effect some savings. With no question at all, the agent (Clayton Fry) revisited my policy and reduced the premiums by approximately 30 %...now that's awesome! ...
Daughter claimed for chipped windscreen on her vehicle under my insurance. Received an SMS from Outsurance to inform me that a claim has been lodged before my daughter could contact me. Excellent service, thank you! ...
A big thank you to Muhau of Outsurance for their service excellence! Your constant feedback and follow up is much appreciated. ...
I called Outsurance today the 7th jan at about 14H27 enquiring about taking out a Life Cover for my parents, cover to be in my parents name not mine. I was told for me to be assisted, my parents must call Outsurance themselves. I then explained that my parents are uneducated and unemployed, and I ...
Outsurance understands what good customer service is all about. My claim is sorted in 2 days and repairs approved - who could ask for better, and at a cheaper price compared to my previous insurer! Only when something bad happens, can we truly assess our Insurance providers, and I have to say ...
I put in a claim on the 2 December, the date now is 7 January 2013. My claims have not been completely addressed. I have spoken to Ilana, Thlabelo, Thebogo, Keshwin, Lerato, Lizarne, Lebohang, Fusiletso, Daniel, Barney, Tsidi, Amanda, Rebecca, Pidi, Vaughni, Joleen... I tried laying a complaint and ...