We inquired for insurance on a car we wanted to buy in December 2012, but changed our mind and did not buy it therefore my husband emailed Outsurance and informed them that we will NOT be taking the insurance or life insurance from Outsurance. But to our surprise end of January we had a debit order ...
I have been a customer of Outsurance for many years having both my car and household insurance with them. On Sunday 3 February 2013 the cistern of the toilet in my en-suite bathroom leaked, flooding the main bedroom of the house. In all the years that I have been an Outsurance client I have never ...
Last year i insured my Audi A4.When i called outsurance back to give them new business, after the telephone conversation i was informed that my current premium will increase. When asked why, they informed me that due to an error on their side, it was not noted that my wife (regular driver) had an ...
Hi I was involved in an accident on the 19th January 2013. I bumped on another car at the intersection. The insurance will be covering for the damages on my car and I was happy, not until I realised that the worst is yet to come. The third party's car was damaged beyond economic repair and was ...
After an horiffic initial encounter with the OUTsurance call centre agent with a bad attitude, a different person contacted me to 'try' and provide me with a quotation. There's several things: 1. They do no have an excess waiver (which I currently have) 2. They cannot increase my personal liability ...
I WOULD LIKE TO KNOW WHAT IS THE POINT OF PAYING FOR INSURANCE . WHEN A PERSON MAKES A CLAIM YOU ARE TREATED LIKE A CRIMINAL 2 WEEKS AGO OUR HOUSE WAS BROKEN INTO, THEY REMOVED OUT ENTIRE PATIO DOOR IT TOOK 3 TO 4 DAYS AND AFTER NUMEROUS CALLS FOR THE DOOR TO BE FIXED. I CALLED IN AND THE CALL ...