I finally got the time to call Outsurance this morning to have my policy amended and after a quick security verification they put me through to Corne to update my details and re- my policy. Thanks Corne for providing me with the best call center service I have ever experienced. You were quick, ...
I have had the worst service from outsurance. I have been to and continuously had to follow up to get anything done. Nas Senne never apologised for the pathetic service and i have been waiting for almost a month to book my car into an approved panel beater. Furthermore, i was never told that should ...
My claim was placed on the 16.02.2013, i was initially told that it would take 6-8 weeks for the entire process to be completed, it is now 3 months later!!! I keep calling Outsurance and they keep giving me poor excuses that the claim was not submitted as yet due to the claim handler getting a ...
Had a collision on 20 April 2013. To date not a stitch of work has been done to the vehicle. I had requested on 4 occasssions that the vehicle be sent to a Chrysler approved panelshop instead of the local panelshop, knowing full well what the challenges with the latter would be. The E -mail was not ...
During 2012 due to wind and heavy rainfall my Bonded FNB property perimeter Brick wall collapsed in North West, The wall was fixed by instructions Power Line constructions that performed a poor Job the same wall collapsed again and a money settlement was paid out for me to fixed the wall myself. ...
I contacted Outsurance Wednesday to log a claim for the replacement of my windscreen I received good service from Nombuso as for she asked me which PG glass or Glass fit is the closest to me. I received sms and also confirmation that the authorisation was send to PG glass Constantia Kloof ...