As per Outsurance advertising, I phoned on the 4 April for a quote. Their quote far exceeded my current policy so I was told to click on link from theri mail, which was a disaster as pin would not accept, then I could not load my attachment, and was told my banking details are incorrect. On 5 April ...
My vehicle went in for repairs round about Feb this year at Mosselbay P/B. It was sent back due to poor workmanship as the paint they sprayed on my car door was chipping off. There was a small sticker that had been stuck on my left rear passengers triangle window, it was removed before the vehicle ...
I have been a loyal customer of Outsurance for four or five years now. In fact I'm receiving my Outbonus this week. I drive a 1999 Opel Corsa and I'm turning 30 in July, yet I received a notification that my premium will be increased from an already very expensive R619 to R704. I went to get a ...
So today i suddenly had an excessive number of missed calls on my cellphone. And then an excessive number of emails and SMS's from Outsurance informing me of my policy number for vehicle insurance, and the details of the testing station of where to take my vehicle. Only problem is, I never ...
I claimed for repairs for my motorbike to the value of R35 000 but outsurance wanted to pay only R20000 for repairs or alternatvely R30000 to scrap the bike. I initially was under the impression that the bike was insured for around R45 000 which I thought would be maintained, however I was told ...
I started my policy on 12 April 2013 and before that I asked for the policy schedule to be posted to me. The consultant got very upset and defensive when I asked this and I was shocked at his reaction and the lack of transparency at Outsurance. He then agreed to send it by post but I have not yet ...